Function: SS元_GET_CLIENT_HELLO Reason: no shared cipher The workaround is to run the ASDM using the web browser. This issue is documented in Cisco bug ID CSCtb86774 ( registered customers only). When you use a 64-bit Java version on Windows, it causes the ASDM Launcher to fail and the launcher does not run.
Problem: Using a 64-bit Java Version on Windows causes ASDM Launcher to Fail and the Launcher does not Run For example, if the ASDM is accessed using the inside interface, then use the management-access Inside command. If you attempt to access the ASDM over a VPN connection, make sure the management-access command is configured on the ASA. Then upgrade/downgrade the Java version accordingly and install the JRE. Verify whether or not the Java version is compatible. Verify whether or not the compatible ASDM image exists in the flash, and then specify the location of the image: ASA(config)# show asdm image ASA(config)# asdm image flash:asdm-XXX.bin Solution 2Įnter the aaa command for ASDM access through http: ASA(config)# aaa authentication http console LOCAL Solution 3 No aaa related configuration for ASDM access through http This error is caused by one of these reasons: The same error on the FWSM appears as: Your FWSM image has a version number unknown which is not supported by ASDM When you try to run the ASDM interface, the Your Firewall image has a version number null which is not support by ASDM error may be received. Problem: Your Firewall Image has a Version Number Null which is not Supported by ASDM The full privilege level allows you to log into the ASDM. Go to the PIX/ASA CLI prompt, and create the new user and password with full privilege 15 as shown here: ASA(config)# username cisco password cisco123 priv 15 The error occurs due to the user privilege. If you click the Configuration tab in the ASDM, you might recieve this error message: " you are authorized to access only Home and Monitoring Views". Problem: You are Authorized to Access Only Home and Monitoring Views Refer to Cisco Technical Tips Conventions for more information on document conventions. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration.
The information in this document was created from the devices in a specific lab environment. The information in this document is based on Cisco ASDM 5.0 and later. There are no specific requirements for this document. This video posted to the Cisco Support Community demonstrates how to troubleshoot a few of the common ASDM access issues: This document provides information about an error message in the Cisco Adaptive Security Device Manager (ASDM).
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